How long does it take to set up presentation automation?
Most customer support and success teams have their first automated workflow running within 3 minutes. Connect your CRM, prepare your template in Google Slides or PowerPoint, and tell our content agent what sales decks you would like to automate. No coding or technical expertise required.
Do we need to change our existing customer support process?
Not at all. AutoScaled integrates seamlessly into your current workflow. It doesn't replace your process, it automates the tedious parts so your team can focus on solving customer problems and building relationships.
Can we use our existing presentation templates?
Absolutely! We currently do not provide standard templates, and that is by design. We expect you to prepare your own Google Slides or Microsoft PowerPoint template with your existing brand assets and formatting. You maintain complete control over your brand, no generic presentations.
How does pricing work for customer support teams?
We offer transparent, tiered pricing that scales with your team. No hidden fees, no setup costs, no long-term contract. Cancel anytime. Perfect for support team budgets. Find which plan is best for you on the
pricing page.
Which plan do you recommend for customer support teams?
The right plan depends on your use case:
Free is perfect for solo support professionals testing presentation automation. You'll get 1 seat, 50 presentations per month, 5 workflows, and access to basic data sources to see how AutoScaled fits your process.
Plus works best for small support teams up to 3 people running regular customer communications. You'll unlock CRM integrations, unlimited workflows, advanced triggers and scheduling, plus 150 presentations per user per month to automate personalized content at scale.
Pro is designed for larger support teams scaling their customer success operations. Add unlimited seats, 500 presentations per user per month, smart conditional insights, shared credit pools across your org, and priority support.
Enterprise is tailored for large organizations with complex workflows and security requirements. Get unlimited presentations, SSO and SAML authentication, custom contracts, SLA agreements, and a dedicated account manager to support your team.
Not sure? Try our Pro plan free for 14 days—no credit card required.
Is there a team size minimum or maximum?
AutoScaled works great for teams of all sizes. Whether you're a solo support professional or a large customer success team, our platform scales with your needs. Most support customers have 1-20 person teams.
What if we need to integrate with support ticketing systems?
AutoScaled connects to your CRM as the primary data source, which typically integrates with your support systems. For teams using standalone ticketing tools, you can use Google Sheets, Excel, or CSV files to sync support data and automate customer communications alongside your CRM workflows.
Can we automate proactive outreach before customers churn?
Yes. Set health score thresholds that trigger automatic generation of value reports, usage summaries, or ROI decks. Surface wins and identify risks before renewal conversations—preventing churn through proactive data storytelling.
How are data and integrations handled?
All data connections use secure API integrations with read-only access to your CRM. Your data never leaves your systems. AutoScaled only reads what's needed to populate presentations and doesn't store your customer data. Connections are encrypted end-to-end, and you can revoke access anytime from your account settings.
User access automatically mirrors the permissions defined in your CRM. For example, a user who can only access records for the "US Sales Team" in your CRM will only be able to use those same records in AutoScaled.
More information about our data handling, compliance, storage and security is available on the
data management page.
